A Virtual First Healthcare Company

About Us.

At ActuateCare, we believe healthcare should be easy to access, built around people, and delivered with genuine care. Our mission is to simplify healthcare for patients, employers, and providers by combining innovation with a human touch.

We know that behind every appointment, every message, and every prescription is a real person who deserves more than long wait times and confusing systems. That’s why we created ActuateCare — to make healthcare feel seamless, supportive, and trustworthy.

Our team brings together decades of experience across healthcare, customer success, and operations. With diverse backgrounds and a shared passion for innovation, we’re here to transform how care is delivered and experienced.

Our Mission

To provide accessible, high-quality virtual health care that empowers individuals to live healthier, more connected lives.

Our Vision

To be a trusted leader in virtual care—transforming the health care experience through innovation, compassion, and convenience.

Meet Our Leadership

President

Alaina Desnoyers

Alaina is the driving force behind ActuateCare, leading with vision, determination, and a deep commitment to reimagining healthcare. With an extensive background in both business and healthcare leadership, she guides the company’s strategy, growth, and partnerships while keeping patients and clients at the center of every decision. Known for her approachable leadership and ability to inspire, Alaina balances big-picture direction with genuine connection, making her not only the head of ActuateCare but also the heart behind its mission.

Director of Operations / Customer Success

Chelsey Hutchison

Chelsey oversees client success and daily operations, ensuring employers, brokers, and members all have a seamless experience with ActuateCare. With her strong background in healthcare implementation and operations, she is skilled at turning complex processes into smooth, efficient systems. Recognized for her approachable nature and commitment to excellence, Chelsey combines problem-solving with genuine care, making her a driving force behind ActuateCare’s success and a reliable partner for clients and teammates alike.

Director of Clinical Administration

Lorraine Owens

Lorraine manages the clinical administration and provider support. With her strong background in telehealth and healthcare administration, she safeguards quality standards, compliance, and clinical workflows ensuring alignment to support our providers and patients alike. Known for her genuine care for people, Lorraine combines efficiency with a warm supportive approach making her a trusted and valuable asset certifying that ActuateCare operates at the highest level.

Medical Advisor

Kayur V. Patel, MD, MRO, FACP, FACHE, FAAPL, FACEP

Dr. Patel brings a wealth of clinical expertise and leadership to ActuateCare as our Medical Advisor. Board-certified in Internal Medicine with additional training in Public Health and Preventive Medicine, he has dedicated his career to advancing quality, safety, and value in healthcare delivery. Known for his forward-thinking approach and ability to bridge clinical care with innovation, Dr. Patel provides trusted guidance that ensures ActuateCare’s services remain patient-centered, evidence-based, and aligned with the highest standards of care.

Together, Our Commitment

At ActuateCare, our leadership team shares one mission: to make healthcare more accessible, more personal, and more effective for the people we serve. By blending expertise with compassion, we’re building a future where care is easier to reach and trusted by all.